(free text responses)
Repindex is able to describe and measure the
concepts found in free text responses. The
identification of these concepts and the systematic
description of their movement over time enable
decisions to be made with confidence.
Compliance (email and chat
Repindex can monitor text flows, which allows
organisations to track themes and identify emerging
problems as they occur.
Call Centres (transcription
A Repindex analysis gives the call centre manager
the ability to identify and measure top negative
concepts in the messages of the callers, as well as
problems in the way operators handle calls.
Archive and Knowledgebase
Management (document flows)
Repindex can be use to leverage information in
large archives. This information is of value both
to the organisation and its clients.
Journal and Publication Concept
Extraction (document flows)
Repindex offers a unique way of identifying and
describing information in journals and
publications. This provides publishers with immense
extra value to offer subscribers.
Through its state-of-the art corpus linguistic
features, Repindex provides a unique facility for
linguistic research suitable for applied linguists
and dictionary makers.