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Top Concept Finder

This product describes and measures...

  • the top positive and negative concepts in a text flow
  • the main concept clusters
  • a summary of these concepts
  • concept trends over time and emerging concepts

Applications include ...

  • free text responses from surveys
  • call centre records

The outputs are ...

  • report flow
  • the main concept clusters
  • tables, charts
  • 10-12 page report, produced on a regular basis

Benefits

Clients are able to track the main positive and negative messages over time. Repindex results show clients where they should take action in order to make improvements.

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